Acceptable Use Policy

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This Acceptable Use Policy sets out the content standards that apply when you upload content to the ONRECORD platform (Platform), link with or contact other users of the Platform, or interact with or use the Platform, ONRECORD mobile application or ONRECORD website.

It applies to all users of and visitors to our Platform.

Your use of our Platform means that you accept and agree to abide by all the policies in this Acceptable Use Policy, which is supplemental to our Conditions of Use, Privacy and Cookie Policies.

Any definitions used in this Acceptable Use Policy shall have the same meanings as provided in our Conditions of Use Policy.

1. About us

The Platform is owned and operated by Tadpole Cottage Ltd, trading as ONRECORD (‘us’, ‘our’ or ‘we’). Tadpole Cottage Ltd is registered in England and Wales under company number 07463715 and our registered address is at Tadpole Cottage, Tadpole Lane, Blunsdon, Swindon, Wiltshire, SN25 2DZ.Contact us at [email protected].

2. Prohibited uses

You may only use our Platform for lawful purposes.

You may not use our Platform:

  • in any way that breaches any applicable local, national or international law or regulation;
  • in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
  • for the purpose of harming or attempting to harm minors in any way;
  • to bully, insult, intimidate or humiliate any person;
  • to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);
  • to send, knowingly receive, upload, download, use or re-use any material which is sexually explicit, promotes violence or promotes discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware;
  • to upload terrorist content.

You also agree:

  • not to reproduce, duplicate, copy or re-sell any part of our Platform in contravention of the provisions of our Conditions of Use;
  • not to access without authority, interfere with, damage or disrupt:
    • any part of our Platform;
    • any equipment or network on which our Platform is stored;
    • any software used in the provision of our Platform; or
    • any equipment or network or software owned or used by any third party.

3. Interactive services

We may from time to time provide interactive services on our Platform, including, without limitation:

  • sharing of user generated records; and
  • private messaging;

We will do our best to assess any possible risks for users from third parties when they use any Interactive Service provided on our Platform. However we do not moderate the Interactive Services. User content is confidential and is not accessed or moderated under any normal circumstances, although we reserve the right to moderate it or to access it if absolutely necessary. We will take reasonable care to verify the identity of each Professional with whom you wish to link your account however we do not conduct checks on professionals’ practice, qualifications, regulatory status or reputation. We are under no obligation to oversee, monitor or moderate any Interactive Service we provide on our Platform, and we expressly exclude our liability for any loss or damage arising from the use of any Interactive Service by a user in contravention of our content standards.

4. Consequences of breaching this policy

  • We will determine, in our discretion, whether there has been a breach of this Acceptable Use Policy through your use of our Platform. When a breach of this policy has occurred, we may take such action as we deem appropriate.
  • Failure to comply with this Acceptable Use Policy constitutes a material breach of the Conditions of Use Policy on which you are permitted to use our Platform, and may result in our taking all or any of the following actions:
    • immediate, temporary or permanent withdrawal of your right to use our Platform;
    • immediate, temporary or permanent removal of any User Content submitted or uploaded by you to our Platform;
    • issue of a warning to you;
    • legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;
    • further legal action against you;
    • disclosure of such information to law enforcement authorities and the courts as we reasonably feel is necessary or as required by law.
  • We exclude our liability for all action we may take in response to breaches of this Acceptable Use Policy. The actions described above are not limited and we may take any other action we reasonably deem appropriate.
  • You agree to indemnify us and keep us indemnified in respect of any liabilities, losses, expenses or other costs (including but not limited to all costs and expenses, including any VAT thereon, which we may incur in connection with the defence of such claims), howsoever incurred as a result of a breach of your obligations under this Acceptable Use Policy, including but not limited to any claims or proceedings made against us by any third party.

5. Changes to this policy

We may revise this Acceptable Use Policy at any time by amending this page. We will also update the ‘Last Modified’ date at the bottom of this Acceptable Use Policy. You are expected to check this page from time to time to take note of any changes we make, as they are legally binding on you. Some of the provisions contained in this Acceptable Use Policy may also be superseded by provisions or notices published elsewhere on our Platform.

6. Which country’s laws apply to any disputes?

If you are a consumer, please note that the terms of this Acceptable Use Policy, its subject matter and its formation are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. If you are a business, the terms of this policy, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.