Your Powerful Case Management System
Your Powerful Case Management System
ONRECORD is a case management system designed by legal specialists, for legal practices and professionals, to help empower your organisation and your clients, by supporting the creation, sharing and management of client evidence.
About ONRecord
Both a mobile and web application, ONRECORD offers a powerful digital portal between you and your clients, with features designed to safeguard the integrity of their evidence so that, if necessary, it can be relied upon in court.
By granting your clients access to the mobile app , you can empower your clients to participate in compiling a rich chronology of events, evidence and experience, attach relevant files and assign an impact score to each record, which you can review and manage via either the web or mobile app.
Our seamless case management system provides you, the legal professional, with a chronological, searchable database of client evidence, to help increase your effectiveness and efficiency.
No more plastic bags filled with various scraps of paper, photos, receipts or handwritten notes. ONRECORD is here to help your organisation to innovate the way you work.
How Does Our Case Management System Work?
- Clients can make chronological records of evidence and attach supporting photos, screenshots and documents to support each entry.
- Our case management system records the date/time/location data of users’ records, and logs location/time metadata of photos and videos taken through the app and attached to records, which cannot be tampered with.
- Uploaded records cannot be edited. However, corrections and additional information can be added to uploaded records with any number of annotations, to maintain a complete view of the client’s experience relevant to each event
- Client entries can be subdivided into ‘Cases’ and assigned individual ‘Labels’, to provide you with a sophisticated, secure, online filing system. You can also search by ‘Case’, ‘Label’, date, impact score and keywords.
- Records always belong to the user, who can both choose which ‘Cases’ they wish to share, and withdraw this access at any time. However, a provision of time is given to professionals in your organisation to access, download and retain these records outside of the app.
- Client accounts within the ONRECORD case management system can be linked to your in-house case management system if required.
Empowering Your Practice & Clients
ONRECORD can help maximise your efficiency and effectiveness and empower your organisation in a number of ways, including
- Helping you to use your time more constructively – offering valuable advice rather than simply trying to extract and organise information.
- The ONRECORD case management system does away with common transcription mistakes and misunderstandings made by taking notes based on conversations with clients. Instead, we enable your clients to collate considered, accurate evidence that speaks directly to their experience.
- By bringing together both the collation of client evidence and client communication via its encrypted messaging function, the app minimises the number of incoming phone calls, emails and WhatsApp messages you’ll receive from clients
- Similarly, our case management system reduces the need to communicate with clients to request updates and evidence. You can review client records the second they’re made, in real time, or at any time that works for you
- Where other agencies or professionals outside your organisation need to be informed and updated, ONRECORD enables you to seamlessly share client information with anybody linked to the client’s account, to avoid gaps in communication.
Our case management system empowers your clients by enabling them to contribute to their case, by compiling their own evidence, in their own voice, in their own time, rather than during billable appointments. The app also helps to minimise the stress clients may feel to mentally recall, order and articulate events and evidence under pressure.
Clients using ONRECORD proactively to compile their evidence will benefit from more valuable face-to-face appointments, with a lawyer already informed about and up to date with their unique situation
White Label Our Case Management System
ONRECORD’s online web application can be branded with your practice’s logo, so you can offer your clients access to this powerful tool with pride and confidence.
Branding customisation also extends to messages and notifications sent to users of the online web application , which will display as being from your legal practice.
This helps to ensure that your clients feel that they’re using a case management system that is not only specifically designed to help them, but one that feels made for and by your legal practice.
Make ONRECORD your very own case management system. Get in touch with our team to discuss your unique requirements today.
Access ONRECORD
Contact our team today, using the form below, to discuss your requirements and set up an account to empower your organisation and your clients.
You can find the ONRECORD mobile app in the App Store and Google Play, or you can login to the web app using the Login button in the header.
