Most people assume that if you make a complaint it will be taken seriously. Shops, hotels, entertainment and other service industries don’t want bad reviews and often respond constructively to…
Why does keeping records help you complain? If you need to make a complaint, you need evidence to show that the complaint is justified. The only way to gather evidence…
The police have been in the spotlight recently and not for good reasons. There have been repeated examples of police officers’ appalling conduct ranging from rude and aggressive behaviour right…
There’s a lot of allegations of prejudice and discrimination being made It’s become almost completely accepted that it’s a terrible criticism to be accused of prejudice or discrimination. The words…
Not being taken seriously Most people assume that if you make a complaint it will be taken seriously by whoever deals with it and in a lot of cases that’s…