Personal Injury Claims: 5 Key Records You Must Keep

Making a Personal Injury Claim

There are 5 key records you must keep if you are pursuing a personal injury claim.  Personal injury claims can take months or years to reach a conclusion.  It takes so long because you often have to wait for it to become clear what long term limitations or disabilities you may have incurred.  It also takes time to arrange and undergo expert assessments of your injuries, to find suitably skilled therapies and treatments and to negotiate your compensation.  During that time you will need to be gathering and retaining a host of records to support your case.

The 5 key records you must keep:

  1. Your symptoms and any changes or developments in your physical and mental state as a result of your injury;
  2. Proof of the limitations your symptoms or injuries cause you;
  3. The expenses and costs you incur, such as travel and other expenses, medications, clinical equipment or supplies; 
  4. All correspondence with your legal advisers, expert assessors, therapists, treating clinicians, insurers and, perhaps, the police or other official agencies;
  5. Proof of the impact on those around you, your family, friends and anyone dependent on you.

Keeping records is a major task: ONRECORD is the best way to do it

Gathering all this information consistently, keeping it organised, sharing it with your legal advisors and ensuring that everyone involved is fully up-to-date with your progress and any changes that occur, is a major task.  That’s why you will benefit from the specialised and purpose designed system for record keeping and evidence gathering – ONRECORD.

Benefit from mobile technology

ONRECORD is a mobile and web app and so is immediately available in your pocket to record any incidents or developments on the spot as they occur.  Making a record of your experiences is simple.  ONRECORD guides you through the process of recording the essential information.  Mobile technology allows you to make a record wherever and whenever events happen and to support your written description with photos, videos or audio recordings.  ONRECORD is purposely designed to prevent you from contaminating your evidence (and thereby undermining your credibility should your case go to court) by editing your written records. Nor can you alter the time/location stamp on photos or geopositioning which you can be accused of if you rely only on your mobile device’s system.  You can still add additional information or correct errors in your original written records when necessary by adding an addendum to your record.

Use ONRECORD to share your 5 key records with your lawyer and others

Using ONRECORD, your evidence and records are immediately available to your legal advisor or any other key person who needs to be updated on your progress.  Anyone you confidentially link your account to can also message you through the app to give advice or information.  This means that if you are travelling, locally or abroad, you can get advice and keep others informed at any time and in any place.

An example of how ONRECORD helps you with the 5 key records you must keep

In this case a man was knocked off his bicycle by a careless driver.  He landed on his face in the road, breaking some teeth and an ankle.  He was admitted to hospital.  He made a claim against the driver whose insurers accepted liability.

On the advice of friends he downloaded ONRECORD  and started to keep detailed records.  He linked his account to his lawyer who wss then able immediately to see any records that he uploaded and to message him confidentially with advice or information. In this way the costs would be fully recorded and the ongoing harm and suffering would be fully evidenced over the long drawn out process of the claim.

On discharge from hospital he had numerous appointments with specialists, including an orofacial surgeon, a dentist, an orthopaedic surgeon and a physiotherapist.  He had to travel to all of these appointments, which involved extra expense because of his physical limitations.  

He was living in a first floor flat without a lift and needed extra help from his family to get in and out, with shopping and with other everyday tasks.  

His circumstances became more complicated when he returned to work which involved travel abroad. 

It took 3 years to reach agreement on his claim for damages.

He used ONRECORD to:

  • Keep a diary of all his appointments with different specialists and record the advice he was given;
  • Upload all the correspondence he received;
  • Save all the invoices for professional fees, special purchases and any expenses he incurred as a result of his injuries;
  • Describe any ongoing disability and limitations to his daily life and record how they limited him;
  • Note any impact of his injuries on his family, friends and others.

How to organise the 5 key records to be easily understood

ONRECORD’s system enabled him to organise all this information into two ‘Cases’, one for his facial injuries and one for his broken ankle.  Each of these Cases involved different specialists but both had similar issues to record.  He divided the issues in each case into a range of headings or ‘Labels’ which he could choose to suit his needs – he chose the labels; ‘Specialist appointments’, ‘Correspondence’, ‘Expenses’, ‘Impact on me’ and ‘Impact on others’.  

Link your records to key professionals

To simplify communications among the several specialists involved in his case, he also linked his records of specialist appointments and of ongoing disability to each of them so that they could all see the evidence he was recording and what the other specialists were doing and recommending.

ONRECORD helps you keep and share the 5 key records and win your case

ONRECORD provided a streamlined and easy to use system for keeping and sharing the 5 key records you must keep if you are pursuing a personal injury claim.  ONRECORD is specifically designed to gather and organise complex information over time, to be used as evidence, sharing it efficiently with those who need to be informed in order to build and win your case.

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